AI Customer CRM

Every Customer. Every Interaction. Automatically Tracked.

Ingenious Track is a CRM built for service businesses — one that actually fills itself in. Every call, every booking, every follow-up logged automatically. No manual entry. No lost leads.

What Gets Tracked Automatically

Every inbound and outbound call
Appointments booked and completed
Estimates sent and accepted/declined
Follow-up history and outcomes
Customer lifetime value by job type
Referral sources and marketing attribution
Pipeline stage and next action

CRM Built for How Service Businesses Actually Work

Auto-Populated Records

AI fills contact records from calls, emails, and SMS. Zero manual entry from your team.

Visual Pipeline

See every customer's stage at a glance — lead, estimate, booked, completed, repeat, or lost.

Smart Follow-Up

Rules-based automation triggers follow-up texts, emails, or calls at exactly the right time.

Revenue Reporting

Track jobs closed, revenue per tech, and ROI by marketing channel — all in one dashboard.

Service Area Mapping

Geographic view of customers and jobs. Route techs efficiently and identify expansion opportunities.

Deep Integration

Two-way sync with ServiceTitan, Jobber, HubSpot, Salesforce, and 40+ platforms.

Ingenious Track FAQ

Both. Ingenious Track is a full-featured CRM you can use as your primary system, or it can sync bidirectionally with Salesforce, HubSpot, and 20+ other CRMs as a layer on top of your existing setup.

Every call handled by Ingenious Voice automatically creates or updates a contact record with the call transcript, outcome, and any booked appointments. Zero manual data entry.

Yes. Multi-location businesses can track customers across all locations, assign them to specific territories, and roll up reporting at the enterprise level.

Automatically. Set rules like 'follow up if estimate not accepted within 3 days' and the system handles the rest — via text, email, or AI voice call.

See Your Customer Pipeline Come to Life

Book a demo and we'll walk through the Ingenious Track dashboard with your industry's data model already configured.